Terms of Service
Clear guidelines to ensure trust, transparency, and smooth service for every client and caregiver.
1. Agreement to Terms
By using Care Taker24’s services, both clients and candidates agree to follow our terms ensuring professional conduct, data privacy, and service reliability. This agreement builds a foundation of trust, safety, and mutual respect for smooth operations across all locations in India.
Customers have the right to keep their valuables safe. There will be no disputes with the 24-hour caretaker before or after the service.
Please read all terms carefully before booking or applying for any service.
2. Intellectual Property Rights
All content, materials, and digital assets on Care Taker24’s website — including text, images, graphics, and branding — are owned and protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
- All website content is the exclusive property of Care Taker24.
- Logos, names, and designs cannot be copied or used without permission.
- Website data and materials are for personal, non-commercial use only.
- Any misuse or duplication may lead to legal action under IP laws.
- Users may share links to the site only for informational or promotional purposes with proper credit.
3. User Accounts
Clients and candidates must provide accurate details while creating or submitting information on Care Taker24. Each user is responsible for maintaining the confidentiality of their data and communication with our team. Misuse or sharing of false information may result in account suspension or service denial.
Important Notice
Ensure your contact, identity, and service details are correct to receive smooth and verified assistance from our support team.
4. Prohibited Activities
To maintain a safe and trustworthy platform, all users — clients and candidates — must follow ethical and professional conduct. Any misuse of Care Taker24’s services or platform is strictly prohibited.
5. Disclaimers
Care Taker24 aims to provide reliable and professional caregiving services; however, certain conditions and outcomes are beyond our control. The company is not liable for any indirect, incidental, or unforeseen issues arising during or after service.
We do not guarantee that:
- The service will always be uninterrupted, error-free, or delay-free.
- Every caregiver or nurse will perfectly match user preferences at all times.
- All third-party information or links provided on the site are completely accurate or updated.
- The results or recovery outcomes of patients will meet specific expectations.
- The website or communication channels will remain free from all technical issues or downtime.
6. Limitation of Liability
Care Taker24 shall not be held responsible for any indirect losses, damages, or inconveniences arising from the use of our services or website. While we ensure professional care and verified staff, the company’s liability is limited only to the scope of the service fee paid and does not extend to personal, medical, or incidental damages beyond our direct control.
7. Indemnification
By using Care Taker24’s services, clients and candidates agree to indemnify and hold the company, its employees, and partners harmless from any claims, damages, or legal liabilities arising from misuse of services, violation of terms, or breach of agreement. This ensures fair responsibility and protection for both parties involved.
8. Termination
Care Taker24 reserves the right to suspend or terminate any user’s access — client or candidate — at any time without prior notice in case of policy violation, fraudulent activity, or misuse of services. Users may also request termination of their engagement by contacting our support team, subject to verification and pending obligations.
9. Governing Law
All terms, policies, and agreements under Care Taker24 are governed and interpreted in accordance with the laws of India. Any disputes or legal matters shall fall under the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, ensuring fair and lawful resolution for both clients and candidates.
10. Customer Responsibility & Service Conduct
Because this section can cover important real-world service-related rules like valuables, staff behavior, timing, and dispute clarity.
Customers are responsible for keeping their personal belongings and valuables safe during the service. Care Taker24 and its caregivers will not be held liable for any loss or damage to personal items. No disputes regarding service duration or actions before the start or after the end of the scheduled service will be entertained.
11. Changes to Terms
Care Taker24 reserves the right to update, modify, or revise these Terms of Service at any time without prior notice. Users are encouraged to review this page regularly to stay informed about any important changes that may affect their rights or service usage.
Any updates will take effect immediately upon posting on our website, and continued use of our services will be considered acceptance of the revised terms.
12. Service Accuracy and Availability
Care Taker24 strives to ensure all service details, pricing, and caregiver availability are accurate and up to date. However, in rare cases, schedules, charges, or staff availability may change without prior notice due to emergencies or operational reasons.
We will always try to provide an alternative option or the nearest available staff to ensure uninterrupted care service for clients.
Questions About Terms?
If you have any questions or concerns regarding our Terms of Service, feel free to contact the Care Taker24 support team — we’re here to help with clarity and transparency.
Contact Support